How Tracking Works

1. Order Confirmed

Your order has been received and payment has been verified.

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2. Order Processing

Your products are being prepared for shipment.

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3. Shipped

Your package has left the fulfillment facility and is travelling to you.

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4. In Transit

Your package is moving through the delivery network.

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5. Delivered

Your order has arrived.

Haven’t Received Your Tracking Number?

Tracking information is usually sent after your order has been shipped.

Please allow processing time before tracking becomes available.

Tracking Not Updating?

Don’t worry.

International shipments may temporarily stop showing updates while moving between locations.

If your tracking has not updated for an extended period, contact our support team.

Need Assistance?

Our team is ready to help.

Please provide:

✓ Order number
✓ Email address used at checkout
✓ Tracking number

Contact:

support@elvizi.com